Website Terms of Use

The Suddenlink websites located at www.suddenlink.com (the “.com Website”) and www.suddenlink.net (the “.net Website”) (each, a “Website”) are owned and operated by Suddenlink Communications® and its affiliates (collectively, “Suddenlink,” “we,” or “us”) and service providers. The following terms and conditions, together with any documents that they expressly incorporate by reference (collectively, the "Website Terms of Use") govern your access to and use of the Website. Please read the Website Terms of Use carefully before you start to use this Website. By using this Website, you accept and agree to be bound and abide by these Website Terms of Use as set forth below. If you do not agree to these Website Terms of Use, you must not access or use the Website. We may change the Website Terms of Use from time to time. By using this Website after changes are posted, you accept and agree to the modified Website Terms of Use.

Some other Suddenlink websites on which this Website Terms of Use is not posted may have different or additional terms for their respective terms of use, subscriber agreements, privacy policies, or other terms and policies. In these cases, those agreements, terms, and policies apply to those sites.

Information About You and Your Visits to the Website
All information we collect on the .com Website and all information collected from Suddenlink customers who log into and access the My Account portal on the .net Site is subject to the Suddenlink Communications Privacy Policy. Information collected from non-logged in visitors to the .net Site (i.e., home.suddenlink.net) is subject to the separate Suddenlink.net Visitor Privacy Policy. By using this Website, you consent to all actions taken by us with respect to your information in compliance with the applicable privacy policy.

Contents and Linking
The material that appears on this Website is for general informational purposes only. While we try to ensure that any information we post to this Website is both timely and accurate, errors may appear from time to time. This Website may not be updated daily, and certain information may not be the most current information available.

Suddenlink is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others to whose sites we may link. A link to another website does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by Suddenlink or its licensors.

Although we make this Website freely accessible, we don't intend to give up our rights, or anyone else's rights, to the materials appearing on the Website. The materials available through this Website (excluding any content that you may provide) are the property of Suddenlink or its licensors, and are protected by copyright, trademark and other intellectual property laws. Except for the limited licenses expressly granted to you in this Website Terms of Use,

Suddenlink and its licensors expressly reserve all other rights and licenses. You are free to display and print for your personal, non-commercial use information you receive through this Website, but you may not otherwise reproduce or modify any of the materials without the prior written consent of their owner. We welcome links to our Websites’ homepages. You are free to establish a hypertext link to the homepage of this Website so long as the link does not state or imply any affiliation, connection, sponsorship, or approval of your site by Suddenlink.

Trademarks
You may not use any trademark or service mark appearing on this Website without the prior written consent of the owner of the mark. SUDDENLINK and the SUDDENLINK design logo are registered trademarks and/or service marks of Suddenlink Communications or its affiliates. Other trademarks appearing on this website or other sites linked to from this Website are the property of their respective owners.

Ordering Products and Services
You may order certain Suddenlink products and services through this website. All orders you make through this website are subject to the availability, terms, and other conditions that apply to the particular products and services at the time you place your order. All products and services, their contents, availability, and pricing are subject to change at any time with or without notice. Please fully read the terms and disclaimers accompanying any products or services that you order through this Website.

Feedback; Submissions and Postings; Disclosure
Suddenlink welcomes your feedback about this Website and our products and services, or to bring to our attention any material you believe to be inaccurate. You may provide general feedback using the Feedback forms found on the Website. If you would like to communicate with us directly, you may do so using the methods detailed on the Contact Us page of the Website, and we will, when appropriate, respond to you.

Any communications you send to this Website or otherwise to Suddenlink are deemed to be submitted on a non-confidential basis and become the sole property of Suddenlink. Suddenlink may, in its sole discretion, reproduce, use, publish, modify, disclose, distribute, or otherwise use these communications in any way and for any purpose. All such uses by Suddenlink shall be without liability or obligation of any kind to you. These uses may include, for example, use of the content of any such communications, including any works, marks or names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to compensate the originator of such communications and without liability to that person.

Indemnification
You agree to indemnify, defend, and hold harmless Suddenlink (including its parents, subsidiaries, and affiliates and all of their respective officers, directors, employees, agents, licensors, suppliers and any third-party information providers) against all claims, losses, expenses, damages and costs (including reasonable attorney fees) resulting from any breach by you of the Website Terms of Use or other unauthorized use of this Website.. At our expense and election, we reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you and you agree to cooperate with Suddenlink in connection with our defense.

Disclaimer of Warranties and Liability
YOU AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE THROUGH THE WEBSITE, AND THE INHERENT HAZARDS AND UNCERTAINTIES OF ELECTRONIC DISTRIBUTION, THERE MAY BE INTERRUPTIONS, DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH SUCH INFORMATION. IF YOU RELY ON THIS WEBSITE OR ANY MATERIAL AVAILABLE THROUGH THIS WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL AND/OR DATA DOWNLOADED, WHETHER KNOWN OR UNKNOWN, FROM OR OTHERWISE PROVIDED THROUGH THIS WEBSITE.

THIS WEBSITE IS PROVIDED TO YOU "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE." SUDDENLINK AND ITS AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE WEBSITE, NOR DO THEY GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

UNDER NO CIRCUMSTANCES SHALL SUDDENLINK (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES) OR ITS AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF ANY USE OR MISUSE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES, EVEN IF ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF THE FORM OR CAUSE OF ACTION INCLUDING, BUT NOT LIMITED TO, CONTRACT, NEGLIGENCE, AND OTHER TORT ACTIONS. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF SUDDENLINK AND ITS AGENTS AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW. YOU AGREE THAT THE LIABILITY OF SUDDENLINK (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES) AND ITS AGENTS AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY CONNECTED TO THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO SUDDENLINK FOR THE USE OF THE WEBSITE.

Termination
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. Suddenlink reserves the right at any time to terminate your use of the Website if you fail to comply in full with any term of this Website Terms of Use, or any other terms, agreements, or policies that apply to this Website and the use of it.

Miscellaneous
To obtain access to certain services and/or to order services on the Website, you may be required to register and or provide your name and other information. You agree that the information you supply during any registration or ordering process will be accurate and complete and that you will not register under the name of, nor attempt to enter the service under the name of, another person. Suddenlink reserves the right to reject or terminate any order, service, user name or password for any reason or no reason.

All matters relating to the Website and these Website Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction). By using this Website, you consent to the exclusive jurisdiction of the state and federal courts in New York County, New York in all disputes arising out of or relating to these Website Terms of Use or Suddenlink’s Website. In the event that any portion of these Website Terms of Use is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect.

Effective January 16, 2020