General

Limited time offer. Standard rates apply after the promotional period expires & vary depending on location. Offer limited to the advertised level of services. Additional services provided at additional cost. Customer must subscribe to & maintain all applicable services through promotional period to receive the stated price. Service availability, equipment needed & pricing may vary. Installation fees may apply. Offer subject to change. Other restrictions apply. *Price excludes taxes, fees, & surcharges, including a broadcast station surcharge. ©Suddenlink Communications 2015.

Buyout Offer

Offer for new Suddenlink customers who are active customers of a competitor video service. Former Suddenlink accounts previously not in good standing or, who have disconnected service within past 30 days not eligible. Must provide copy of bill from competing video provider, in same name and at same address, showing early termination fee amount and that you were an active customer at time of sale without a past due balance. Bill may be submitted by email to switchup@suddenlink.com or by mail to Altice USA, Attn: DBB Program, 5110 80th St., Lubbock, TX  79424. Credit will be applied to account at the end of 60 days of services if all services are maintained and account is in good standing. Credit amount will match early termination fee shown on submitted bill up to max of $500 ($100 for Internet only customers).

Switch Offers

For new residential customers only. Must have video service with Dish, DirecTV, U-verse, AT&T, Verizon, CenturyLink, CP Tel, or other approved video provider. Rabbit ears/antenna, viewing TV over the Internet, or other cable companies do not qualify. Must sign up for qualifying packages. Must have been an active customer within the last 45 days with the previous approved provider and have been in good standing on their bill. Previous provider bill must be in the same name as the name on the Suddenlink account. Service availability, equipment needed, and pricing may vary. Offer subject to change and other restrictions may apply.

High Definition Service

HDTV & HD set top box or HD CableCard® required for HD Service.

TiVo

Broadband Internet connection required. TiVo® & the TiVo logo are trademarks or registered trademarks of TiVo Inc. or its subsidiaries worldwide.

TiVo with Any-Room

Maximum 3 TVs per Any-Room network. 1 TiVo HD/DVR required. Each TV must be connected to a box. Broadband Internet connection required. Multiple Any-Room networks available. TiVo® & the TiVo logo are trademarks or registered trademarks of TiVo Inc. or its subsidiaries worldwide.

Internet

Download & upload speeds are maximum speeds; they may vary & are not guaranteed. A cable modem or network card may be required at installation. DOCSIS 2.0 modem or greater required. Includes a monthly data plan.

Phone

Unlimited Long Distance includes the 50 states, Guam, Puerto Rico & the U.S. Virgin Islands & applies only to direct-dialed person-to-person calls from home phone. Phone usage must be consistent with typical residential voice usage. Phone Service will not function in the event of battery backup failures, network or electrical outages. Service may not be compatible with all security & medical monitoring systems. International Calling, Directory Assistance, and Operator Assistance are initially unavailable when ordering Suddenlink Phone services online. If you would like to have these features active, please contact us by calling 877-694-9474. Per call charges may apply when using these services.

Security

24-month monitoring agreement required. Termination fees may apply for early termination. Homeowner’s insurance discounts vary; call your insurance provider for details.

WiFi@Home

Must be an active Suddenlink Internet subscriber. A cable modem or network card may be required at installation. DOCSIS 2.0 modem or greater required.

FREE Video On Demand

Not all VOD is free, check guide.

FREE HD

Not all HD programming is free, check guide.

ESPN3

Must be an active Suddenlink Internet subscriber & access ESPN3 from the Suddenlink network.

Suddenlink2GO

Must be an active Suddenlink subscriber to view content. Service availability, equipment needed & pricing may vary. Content is only accessible in the U.S. where a high speed broadband connection is available. Minimum connection of 3 Mbps required for HD viewing. Select titles not available in HD. Other trademarks belong to their respective owners.

30-Day Money Back Guarantee:

30-day money back is only on the monthly service fee. If you are not satisfied with the service(s) ordered, you must contact us within 30 days of the first day of service to receive full refund.

Speed Comparisons

Speed comparisons are dependent on the High Speed Internet Service tier selected & are based on download speeds vs. standard 1.5 Mbps DSL service.